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New Intel Unite Cloud Service Makes Enterprise Collaboration Accessible for Organizations of All Sizes

Intel Unite Cloud 1
Intel Corporation launches the Intel Unite Cloud Service on Monday, June 10, 2019. Intel Unite Cloud enables choice in deployment and management of Intel Unite solution for organizations of all sizes. Customers may choose whether to host Intel Unite solution on premise or in the cloud to modernize their collaboration environment. (Credit: Intel Corporation)

What’s New: Today, Intel launched the Intel Unite® Cloud Service, which enables choice in deployment and management of Intel Unite solution for organizations of all sizes, from large enterprise to small businesses. Customers now have the ability to choose whether to host Intel Unite solution on premise or in the cloud to modernize their collaboration environment.

“Intel Unite is in a unique position to unify the collaboration experience for businesses, by providing a common, easy user experience in every collaboration space. The new Intel Unite Cloud Service makes our collaboration vision accessible to organizations of all sizes to have flexibility, convenience and choice when deploying the Intel Unite solution, whether that is in the cloud or on premise.”
– Jason Goecke, Intel vice president and general manager of Intel Unite, Intel Client Computing Group

Why It’s Important: In today’s modern workplace, unproductive meetings are one of the biggest time-wasters, with 71% of senior managers reporting that meetings are unproductive and inefficient1. As companies of all sizes turn to cloud computing for its flexibility, efficiency and overall cost-effectiveness, they are also looking for ways to make meetings more productive. Based on an internal study conducted by Intel, it is estimated that small businesses run nearly one-quarter of their apps in a cloud-based environment, and communication/collaboration apps are – and are predicted to remain – one of the most popular cloud-based apps 2.

To give businesses more choice, convenience and flexibility, Intel now offers the Intel Unite solution in the cloud, as well as on premise. The new Intel Unite Cloud Service delivers the same features organizations can expect from the on-premise offering: secure wireless content sharing with meeting rooms, remote users and guests. But instead of spending time and resources to manage an on premise PIN server, this function is now deployed in the cloud, potentially minimizing infrastructure costs and IT overhead.

Why It’s Different: The Intel Unite solution helps to modernize meeting spaces. The low-maintenance manageability of the Intel Unite solution gives information technology (IT) teams more flexibility to focus on other technology priorities. The potential cost and resource savings can help the entire organization and increase productivity for employees by improving meetings. Today, there are nearly 1 million Intel Unite solution-based units being used across organizations globally.

Intel commissioned Forrester Consulting* to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying the Intel Unite solution. Forrester surveyed four organizations, representing a wide variety of industries and created a composite model for analysis from characteristics of the four surveyed organizations. Using the composite organization, the new Forrester study found that the ease of connecting to meetings and switching between presenters with the Intel Unite solution reduced meeting downtime by up to 15 percent compared with legacy solutions. The same study also found that features like multi-screen sharing, remote access from anywhere, and seamless plug-in integration could help make meetings up to an additional 5% more efficient compared with legacy solutions. With the Intel Unite solution, organizations can improve meeting efficiency, reduce downtime and eliminate the need to install and maintain legacy cables and adaptors. Forrester found a composite organization experienced benefits of up to $743,000 over three years versus costs of up to $130,000, and an ROI of up to 470%. Savings assume a U.S. company with 10,000 employees, an annual revenue of $1 billion per year and 10 locations.

Built on top of the Intel® vPro™ platform, the Intel Unite solution is designed with built-in security, stability and manageability features. With advanced telemetry, IT and facilities management also have access to a broad set of data, from meeting room hardware and connectivity to room usage. Intel Unite is designed to work seamlessly with major unified communication solutions like Skype for Business*, Cisco WebEx* and Zoom*, enabling organizations to have similar room experiences across their collaboration spaces. And with new cloud-based hosting options, businesses of all sizes have flexibility, convenience and choice when deploying the Intel Unite solution.

How You Get It: The Intel Unite Cloud Service will be available on June 12, through Intel at

This week at InfoComm 2019 in Orlando, Florida, Intel is showcasing – through partnerships and customer use cases – how the Intel Unite solution is modernizing meeting spaces. Visit the Intel booth #3300 to see Unite in action, including how the solution works in various use cases.

Intel’s ecosystem of partners Dell*, HP*, HoverCam*, Jabra*, Newline*, Nureva Inc.*, ViewSonic* and others are at InfoComm highlighting how they are using the Intel Unite solution to build additional value to extend the collaboration experience via plugins.

More Context: The Intel Unite Solution Product Brief

The Small Print:


2Based on shipments of the Intel Unite® solution PC hubs through June 2019.

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Cost reduction scenarios described are intended as examples of how a given Intel- based product, in the specified circumstances and configurations, may affect future costs and provide cost savings. Circumstances will vary. Intel does not guarantee any costs or cost reduction.

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